Designing a Paper BCP for the Front Door
Even with redundant cloud systems, your POS and service counter will go down someday. Can printers turn the first two hours of “paper mode” into a sellable product?
In July 2024, a system outage at McDonald’s Japan forced about 30% of its stores nationwide to suspend operations. The kitchen could still move, but if the front-end register won’t start, there is no revenue. In the moment everything stops, what remains is the minimum set of procedures and forms that let you keep serving—on paper.
Gathered with AI. Thought through on the shop floor. Written for the future of print.
BPJ WIRE: stories selected and drafted by the BPJ desk from world news, fact-checked against the source ledger — published alongside the editor's own picks.
Translated from Japanese by AI. The Japanese original is authoritative.
In July 2024, the day an outage hit McDonald’s Japan, about 30% of its stores nationwide suspended operations. What stopped wasn’t the kitchen. It was the front-end register at the entrance. This kind of failure can’t be handled by “wait until it’s restored.” Customers are right in front of you, and you still have ingredients and staff.…
The rest is for members
Read the full article. Our feature reports also carry an archive-grade one-page brief (BPJ VISUAL BRIEF) — every figure with its source.
Already a member? Log in
Sources
Beyond Printing Journal — read the world through print, and print the future.